Booking Conditions:

A non refundable deposit of $100 per room at time of booking to confirm the reservation.

All bookings must be paid in full 14 days prior to arrival.

All bookings must be paid in full 30 days prior to arrival.

Payment Methods:

Bank details are available upon request. Please allow 7 days extra on top of our standard 14/30 days if paying by this method.

Payments made with Visa, MasterCard or American Express will incur a 1.5% surcharge at time of processing. This surcharge is not displayed on your reservation it is added automatically when your credit card is processed.

All reservations including those paid by EFT/Bank Transfer/Cheque, require a valid Credit Card to secure the booking.

An electronic credit card pre-authorisation is required for all bookings at check-in. If a valid credit card cannot be supplied, you will be required to provide valid photo ID and a $250.00 cash bond. This bond can be used as account credit or refunded at check-out.

Cancellations:

Up to 14 days prior to check-in, loss of $100 deposit.

Between 14 days and 48 hours prior to check-in, cancellations are subject to a 50% cancellation fee.

Within 48 hours prior to check-in, cancellations are subject to a 100% cancellation fee.

Up to 30 days prior to check-in, loss of $100 deposit.

Within 30 days prior to check-in, cancellations are subject to a 100% cancellation fee.